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Support Policy Page

ALLES-BILLIGER and our team are here to help you! If you have any questions, concerns or problems with your order, our customer support team is available to help you.

Support Hours

Our customer support team is available Monday through Friday from 9am to 5pm. We are closed on weekends and holidays.

Methods of Support

ALLES-BILLIGER offers several modes of support to meet your needs:

- Email Support: You can contact us by email at any time and we will respond within 24 hours of receiving your request.

- Phone Support: If you prefer to talk to someone live, you can call us during our support hours and we will be happy to assist you.

- Online Support: We also offer a live chat on our website to quickly answer your questions.

Response time

We strive to respond to all support requests within 24 hours of receiving your request. Support requests received outside of our support hours will be responded to as soon as possible on the next business day.

Technical Problems

If you are experiencing technical problems with our website, please contact our customer support team for assistance. We will do our best to resolve the issue as quickly as possible.

How to contact us

You can contact us by email, phone or live chat. All our contact information is available on our website. We are here to help you!